tk9990 Terms and Conditions

To use tk9990 services, users must meet the following eligibility criteria:

• You must be at least 21 years of age (available to those aged 21 and above only).
• You must be able to manage an account in your own name as a legal individual.
• Online gaming services must not be legally prohibited in your place of residence or geographic location.
• You must not have been previously permanently banned by tk9990.
• You must have an active and valid bKash, Nagad, Rocket, Upay or bank account.

2.1 Registration Process

To open an account on tk9990, you must provide accurate and truthful information. Each individual may open only one account. Managing multiple accounts is a violation of these Terms and may result in account closure.

• Provide your correct name, date of birth and contact details.
• Be prepared to submit the documents required for account verification.
• Always keep your password confidential and do not share it with anyone.
• If you suspect unauthorized access to your account, contact us immediately.

2.2 Account Verification (KYC)

tk9990 follows an identity verification (KYC) process before processing financial transactions or for withdrawals above a certain limit. As part of this process, you may be required to provide the following documents:

• A scanned copy of your National ID (NID) or passport.
• A recent photo-bearing document confirming your identity.
• Proof of ownership of the payment method.

2.3 Account Security

You are solely responsible for all activity on your account. tk9990 will not be liable for any loss if you share your login details with another person. If you notice any suspicious activity on your account, contact us immediately at [email protected] or send a message via 24/7 live chat support.

3.1 Deposit Rules

The following terms apply when depositing funds on tk9990:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Only deposit from a payment account registered in your own name.
• Deposits through third parties are not accepted.

3.2 Withdrawal Rules

The following terms apply for withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Typical withdrawal processing time: 10–45 minutes.
• Withdrawals are only possible to the payment method registered on your account.
• Withdrawals may be delayed if bonus wagering requirements have not been met.
• Large withdrawals may take additional time to process if KYC verification is not complete.

3.3 Transaction Rejection

tk9990 reserves the right to reject or place on hold any transaction in the following cases:

• If discrepancies are found in deposit or withdrawal details.
• If fraudulent activity is suspected.
• If KYC verification is incomplete.
• If the account is suspended or under investigation.

4.1 Welcome Bonus

The tk9990 welcome bonus is a 100% bonus on your first deposit, up to ৳20,000. To claim the bonus, a relevant promotion code or option may need to be provided at the time of the first deposit.

4.2 Wagering Requirements

To withdraw bonus funds, the total bonus amount must be wagered at least 15 times. Bonus balance cannot be withdrawn directly without meeting the wagering requirements.

• All casino and sports bets may count toward wagering calculations (specific terms apply).
• Bonuses have a limited validity period — if wagering is not completed within the specified time, the bonus will be cancelled.
• Bonus terms and conditions may change at any time.

4.3 General Bonus Policy

• Each offer applies to one account only.
• The same person, household or IP address may not claim the same bonus more than once.
• tk9990 reserves the right to cancel or modify any bonus offer.
• If bonus abuse is suspected, the account may be investigated and suspended.

All games on tk9990 are conducted in a fair and transparent manner. Game outcomes are determined by a Random Number Generator (RNG) and no game result is predetermined in favor of any party.

5.1 Betting Rules

• Each game has its own minimum and maximum bet limits.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is left incomplete due to a technical error, tk9990 will investigate and make the appropriate decision.

5.2 Sports Betting

• If a match is cancelled or postponed, the bet amount is generally refunded.
• Live betting offers may be limited to specific events.
• Betting is available on various sporting events including BPL, IPL, T20 World Cup, ICC tournaments and football.

5.3 Technical Issues

If any loss occurs due to a technical error, server downtime or internet disconnection, tk9990 will investigate the matter. Appropriate action will be taken based on the outcome of the investigation. In cases of inconsistent game results, tk9990's decision will be considered final.

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating or managing multiple accounts.
• Registering using a false identity or information.
• Playing games using automated software, bots or scripts.
• Manipulating the bonus system for personal gain.
• Attempting unauthorized access to another user's account.
• Conducting money laundering or illegal financial activities.
• Attempting to hack, manipulate or compromise tk9990's systems or software.
• Threatening, harassing or behaving inappropriately toward other users.
• Colluding with other players to manipulate game results.

tk9990 gives the highest importance to the protection of your personal information. We keep all data secure using SSL encryption technology.

7.1 Data Collection and Use

• We only collect information necessary to provide our services.
• Your personal information is not sold to third parties for marketing purposes.
• Information may need to be provided to authorities in cases of legal obligation.

For more details about our privacy policy, please visit the Privacy Policy page.

8.1 Closure by User

You may contact our support team at any time to request the closure of your account. Any remaining eligible balance may be withdrawn before the account is closed.

8.2 Suspension or Closure by tk9990

tk9990 may suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• If evidence of fraud or dishonest activity is found.
• If false information is provided during KYC verification.
• If an account remains completely inactive for an extended period.
• If a self-exclusion request is made under the responsible gaming tools.

8.3 Inactive Accounts

If an account remains completely inactive for 12 consecutive months, tk9990 may mark that account as inactive. The balance of an inactive account will remain protected, and the user can reactivate the account through support.

tk9990 provides services as an entertainment platform. tk9990's liability is limited in the following areas:

• Losses caused by internet disconnection or issues with the user's device.
• Financial losses resulting from the user's own poor decisions.
• Errors in third-party software or services.
• Service interruptions due to unexpected server maintenance or upgrades.
• Losses resulting from the user sharing login credentials with third parties.

9.1 Indemnification

If you breach these terms and conditions or engage in improper activity, you will be held responsible for any losses, costs, or legal expenses incurred by tk9990 as a result, and you will be obligated to compensate tk9990.

tk9990 places the highest priority on responsible gaming. We believe gaming is an enjoyable form of entertainment, but it should never have a negative impact on your life.

10.1 Healthy Gaming Habits

• Only play with money that, if lost, will not affect your standard of living.
• Do not think of gaming as a source of income — it is a form of entertainment.
• Set limits on your time and money spent on gaming and stick to them.
• Always remember the importance of spending time with family and friends.

10.2 Self-Exclusion and Limit Setting

tk9990 gives you the option to use the following tools:

• Deposit limits: Set a maximum amount for daily, weekly, or monthly deposits.
• Temporary break: Temporarily suspend your account for a set period of time.
• Permanent self-exclusion: Close your account to permanently stop gaming.

To use these tools, contact our 24/7 live chat support or email us at [email protected].

11.1 Filing a Complaint

For any issues related to a transaction, game result, or account, please contact our support team first. Most issues can be resolved quickly and satisfactorily.

• Instant assistance is available through 24/7 live chat.
• Send a detailed complaint to [email protected].
• Include the transaction ID, date, and description of the issue in your complaint.

11.2 Investigation Process

tk9990 takes every complaint seriously and investigates it thoroughly. During an investigation, the relevant transaction or account may be temporarily suspended. The outcome of the investigation and tk9990's decision will be considered final.

11.3 Applicable Law

The applicable law and jurisdiction governing these terms and conditions and your relationship with tk9990 will be determined by tk9990. Any legal disputes will be resolved through negotiation and mutual agreement.

tk9990 reserves the right to change, revise, or update these terms and conditions at any time. The updated date will be reflected on this page after any changes.

• Users may be notified of significant changes via email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• Visit this page regularly to stay informed about updates.